Returns & Exchanges
At R.A.D UK, we want to ensure your high-performance gear fits perfectly, which is why we offer a 30-day window for returns or exchanges on all items in original condition. Our streamlined process is designed to get you back to your training with the right equipment as quickly as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Gear
Place the unworn items with original tags attached into the original shipping box or a secure mailing bag to prevent damage during transit.
Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
Quality Check and Refund
Once our warehouse team inspects your return, we will process your refund or dispatch your exchange items within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing